Consumers have a right of withdrawal for contracts for the delivery of goods in accordance with in accordance with the following provisions.
A consumer is any natural person who concludes a legal transaction for purposes that can predominantly not be attributed to their commercial or independent professional activity.

Cancellation policy

Right of cancellation

You have the right to cancel this contract within 30 days without giving any reason.

The cancellation period shall be 30 days from the day on which you or a third party other than the carrier designated by you takes possession of the last goods.

To exercise your right of cancellation, you must contact us (MusikMarkt - Plauen GmbH, Trockentalstrasse 78, 08527 Plauen, Germany, Tel: 03741-131371, Email: info@musikmarkt-plauen.de) by means of a clear statement (e.g. letter, email) of your decision to withdraw from this contract. You can use the attached sample cancellation form for this purpose, although this is not mandatory.

To meet the cancellation deadline, it is sufficient that you send your notification of exercising your right of cancellation before the cancellation period has expired.

Consequences of cancellation

If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choosing a different type of delivery than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period. You will bear the direct costs of returning the goods. The direct costs of return are estimated at a maximum of approximately 199 euros for goods that cannot be returned to us by regular mail due to their nature (freight goods).

You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary to check their quality, properties and functioning.

Exclusion or premature expiration of the right of withdrawal:

The right of withdrawal expires prematurely for contracts

- for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;

- for the delivery of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery.

The right of withdrawal does not apply to consumers who, at the time the contract is concluded, are not members of a member state of the European Union and whose sole place of residence and delivery address are outside the European Union at the time the contract is concluded.

If you finance this contract with a loan and later withdraw from it, you are no longer bound by the loan agreement, provided that both contracts form an economic unit. This is particularly to be assumed if we are also your lender or if your lender uses our cooperation with regard to financing. If the loan has already been paid to us when the cancellation takes effect or when the goods are returned, your lender will assume our rights and obligations from the financed contract in relation to you with regard to the legal consequences of the cancellation or return. The latter does not apply if this contract concerns the acquisition of financial instruments (e.g. securities, foreign currencies or derivatives). If you want to avoid a contractual obligation as far as possible, make use of your right of withdrawal and also revoke the loan agreement if you are also entitled to a right of withdrawal for this.

Sample cancellation form

(If you want to cancel the contract, please fill out this form and send it back.)

To MusikMarkt - Plauen GmbH, Trockentalstrasse 78, 08527 Plauen, email: info@musikmarkt-plauen.de

I/we (*) hereby revoke the contract concluded by me/us for the purchase of the following goods (*)/the provision of the following service (*)

Ordered on (*) /received on (*)

Name of the consumer(s)

Address of the consumer(s)

Signature of the consumer(s) (only for paper notification)

Date


(*) Delete what does not apply

Cancellation Instructions